The following complaints procedure is made available to every customer upon request, is published on the company’s website, and is included in summary form in our customer documentation. We are committed to resolving complaints as quickly as possible. In the unlikely event that you wish to make a complaint, you can contact us on the below details:

Six Ways Marketing Ltd
SKN Business Centre,
1 Guildford Street, Birmingham,
West Midlands, B19 2HN.
Email: info@sixwaysclaims.co.uk
Telephone Number: 0121 439 0720

We will acknowledge receipt of the complaint within five working days and we hope to provide a final response within four weeks. We will write to you again within four weeks if we are unable to provide a final response within that time period.
In any event we will respond to your complaint in full within eight weeks. If you are not satisfied with our response, or if a complaint is not resolved after eight weeks, you may refer the complaint to: Legal Ombudsman
PO Box 6804
Wolverhampton
WV1 9WG
Tel: 0300 555 0333
Email: cmc@legalombudsman.org.uk